Credit Card Setup

Using your Power Pet Sitter account to charge client credit cards

 

What do I need to get started?

Step 1.  Obtain a merchant account.

You have 3 options for obtaining a merchant account.  We suggest shopping around for a provider that can offer you the best rates.

a.  TransFirst – We have an established relationship with TransFirst.  They claim to offer some of the lowest rates in the industry, and they are also recommended by PSI.  Follow this link for information about account set up with TransFirst:  www.TransFirstAssociation.com/pps

b.  Authorize.net – To integrate with authorize.net you would obtain a merchant account that uses authorize.net as their payment processor.  Your bank is a good place to start when looking for a merchant account for this.  You can use any merchant account provider that you like, just remember that the merchant account provider must use authorize.net as the payment processor to integrate with Power Pet Sitter.

c.  Sage – We integrate with Sage North America. We do not currently integrate with international Sage accounts. Follow this link for first time set up or company specific questions. na.sage.com/sage-payment-solutions

Step 2.  Locate your connection keys

a.  TransFirst – If you are set up with TransFirst, Power Pet Sitter will automatically be provided the connection keys for you – you can skip to the next step.

b.  Authorize.net – Inside of your authorize.net account you will need to locate your API Login ID and Transaction Key for integration with PPS.  Authorize.net has a great video explaining where to locate this information in your authorize.net system:  http://www.authorize.net/videos/.  The API Login ID and Transaction Key video demo is the first video on the second row.

c.  Sage – In your Sage account, you will need to locate your Virtual Terminal ID and M Key for connecting to PPS.

Step 3.  Save your connection keys in your PPS account.

Sign in to Power Pet Sitter.  Enter the Business Tab – Settings Page.  Scroll to the bottom to the Payment Gateway section.  Select the type of processor that you will be using for integration.  Click the edit button and enter the appropriate keys – then click Save.  If you sign up with TransFirst this will be completed for you by Power Pet Sitter.

I have my merchant account, now what?

Once you have the payment gateway information stored, then you can begin charging your client’s credit cards.

You will charge your clients for a scheduled appointment from the CC tab or the Manage Page.  In the appointment Manage page, you will see a Charge button once the appointment is Approved or Completed.  The CC tab will also generate a list of appointments for billing. This list is generated based on the following criteria

1.  A scheduled appointment is Approved or Completed.

2.  The list will default to show appointments from 90 days in the past, and with a start date in the next 3 days.

3.  The client has a credit card on file.

To bill the client for an appointment from the CC tab you will check the box next to the listed appointment and click the Submit Checked Items button.  You can submit up to 5 items at a time for processing.  Once you submit the items, you will have a return message from authorize.net indicating the amount was billed to the client, or if there was a decline for the client’s card.

 

Review our credit card processing FAQ for more information.

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