How do I…

If you registered yourself, then you already have your username and password. Access the business’s Power Pet Sitter site and login. If the business Owner registered you and created your profile, please contact them to get your login information.

The first screen you’ll see upon logging in is the schedule appointment screen. This is where you will start.

  • Name your appointment.
  • Select your dates.
  • Decide if this is a one time appointment or a recurring appointment.
  • Hit continue.
  • If the appointment is longer than one day, you will choose whether the schedule for both is the same.
  • Choose the services you would like.
  • Select the time out of those provided for when you’d like the service done.
  • Hit continue.

Once you’re done scheduling, you can review your appointment and add visit notes. 

Click ‘Review My Appointments’ from your navigational bar. This will give you a list of appointments between a defaulted date range that you can look over. Providing there is enough time between the edit and date of service, you can edit the whole appointment by clicking ‘Edit’; OR by clicking ‘View’ and selecting a specific date.

Appointment charges and charges to your credit cards are all controlled but the business Owner. They will bill you according to their billing policy. Clients are not able to decide when they’re paying for what appointment.

All your information is stored in your profile. Click ‘Edit My Info’ from the navigation bar and edit the fields necessary. Please be sure to hit save.

Our servers meet strict data security standards as is verified by our PCI Compliance due to the storage of credit card information on our servers. “The Payment Card Industry Data Security Standard (PCI DSS) is a set of requirements designed to ensure that ALL companies that process, store or transmit credit card information maintain a secure environment.
The Payment Card Industry Security Standards Council (PCI SSC) was launched on September 7, 2006 to manage the ongoing evolution of the Payment Card Industry (PCI) security standards with focus on improving payment account security throughout the transaction process.  The PCI DSS is administered and managed by the PCI SSC (www.pcisecuritystandards.org), an independent body that was created by the major payment card brands (Visa, MasterCard, American Express, Discover and JCB.).” When you access a PPS account, you will see our PCI compliance certificate at the bottom of the page.  It is a green Trustwave logo that verifies our compliance when you click on it.

Any other questions regarding services provided or specific business practices and policies should be directed to the business owner and their preference. Find a more detailed downloadable copy here.