Account Admin

This user will have all functions/access in PPS, as if they were the account owner.  Select whether or not this user should receive admin email notifications or not.

*Note – Only the account owner can set a user to an account admin.  Admins and Managers do not have this ability.

Manager

This user has all access, just like an owner, with no restrictions to tabs, or scheduling.  Select whether or not this user should receive manager email notifications or not.  Manager emails are detailed below.

The following items are hidden for a manager:

  • Staff Schedule Pricing Total
  • The following reports are hidden for a manager
    • Charges and Refunds
    • New Client Revenue
    • Adjusted Revenue
    • Revenue by Zip Codes
    • Service Summary Report

The following are considered manager emails

  • Pet Sitter client’s information has changed – emailed when a change is made to the client profile
  • Pet Sitter client’s pet information has changed – emailed when a change is made to the pet profile
  • Cancelled Appointment – emailed when an appointment is canceled
  • Appointment Needs Approval – emailed when an appointment is scheduled or modified
  • Complete Staff Pet Sitting Schedule – emailed nightly via the nightly email program